Privacy Policy

1. Introduction
White Label Live (operated by White Label Live Events Limited) company is a company registered in the United Kingdom under the registration number 9953691. We are committed to protecting your personal data. This privacy notice explains how we collect, use, store, share, and protect your personal information when you visit or use our website (www.whitelabellive.com), register for our events, subscribe to communications, or otherwise engage with us. It also informs you of your rights under applicable data protection laws (including UK GDPR if applicable, and others as relevant).

2. Data Controller
White Label Live Events Limited is the controller of your personal data for the purposes of data protection law. If you have any questions about how your data is handled, you can contact us via the contact form on our website.

3. What Personal Data We Collect
We may collect and process the following categories of personal data:
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• ‍Contact information (name, email address, telephone number, postal address)
• Account or registration data, e.g. when you register for an event, subscription, or sign up on our site
• Website usage information, including IP address, browser type, device, pages visited, time stamps, referring pages, and similar data (via cookies and analytics)
• Communications: records of correspondence between you and us, your feedback, customer service enquiries
• Marketing preferences, e.g. whether you opt-in to receive newsletters or promotional material
• Other data you voluntarily provide, e.g. via surveys, forms, social media messages, or in connection with events

4. How We Use Your Personal Data & Legal Basis

If we rely on legitimate interest, we will ensure your rights are balanced, and you can object where permissible. Information we receive from third parties.White Label Live does not use third parties to collect user data.How do we use your personal information? To provide a requested service or carry out a contract with you.Where you have provided your personal data and requested to be contacted by White Label Live, such as the Contact Us form.

5. When and With Whom We Share Your Data
We may share your personal data with:

• Service providers who assist our operations (e.g. web hosting, analytics, email service providers, ticketing platforms)
• Payment processors for handling transactions
• Third parties if you ask us to share (e.g. social media, partners)
• Legal or regulatory authorities if required by law or to enforce our rights
• Potential buyers / partners in case of corporate transactions (e.g. merger, sale) — if this happens your data may be transferred under terms ensuring continued protection

We will take all reasonable steps to ensure any third-party recipients protect your data to standards no less than required by applicable law.

6. International Transfers
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure that adequate safeguards are in place (e.g. Standard Contractual Clauses, adequacy decisions, or other legal mechanisms) to protect your data in line with applicable law.

‍7. Data Retention
We keep your personal data only as long as necessary for the purposes for which it was collected, including to:

• Meet contractual obligations
• Comply with legal, tax or accounting requirements
• Resolve disputes, enforce our agreements
• Maintain records for legitimate business purposes

After those periods, data will be securely deleted or anonymised.

‍8. Your Rights
Depending on where you are and relevant laws, you may have the following rights:

• Right of access – request a copy of the personal data we hold about you
• Right to rectification – have inaccurate or incomplete information corrected
• Right to erasure (“right to be forgotten”) – in certain circumstances
• Right to restrict processing – in certain circumstances
• Right to object to processing — especially for direct marketing or where processing is based on legitimate interest
• Right to data portability – receive your data in a usable format, or have it transferred to another controller if technically feasible
• Right to withdraw consent at any time for processing based on consent (without affecting processing done before withdrawal)
  

If you want to exercise any of those rights, please contact us using the details above. If you're not satisfied, you also have the right to lodge a complaint with your data protection supervisory authority (in the UK: the Information Commissioner’s Office).

‍9. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. This includes, for example, encryption, secure servers, access controls, staff training, etc.

‍10. Children
Our services are not intended for children under age 18. We do not knowingly collect personal data from children. If you're a parent/guardian and believe your child has provided data, contact us and we will delete it as appropriate.

‍11. Changes to this Notice
We may update this privacy notice from time to time. When we do, we will post the updated version on this website and update the “last updated” date. It is your responsibility to review the notice periodically. Significant changes may be notified to you (e.g. by email) where appropriate.

‍12. Contact Us
If you have any questions, requests, or concerns about this privacy notice or how your personal data is processed, you can contact us at: